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kaustuvi
Community Member

Cannot update address

I need to update my address in order to submit a proposal. Everytime I update my address it gives an error message "Sorry, Something went wrong. Please try again later". Please help

3 REPLIES 3
bstojadinovic
Community Manager
Community Manager

Hi KAUSTUVI,

 

May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.

 

Let us know if the issue persists.

 

Additionally: Please check this help article for more information about how to make 100% completed profile and this help article for more information on how to update your profile photo.

 

Thank you.

~ Bojan
Upwork

Thanks, logging in from a different browser worked!

However, I still have a problem. I have been able to update my address in my profile but I still cannot submit a proposal. It continues to ask me to update my address.

Hi KAUSTUVI,

 

I checked this for you and City field under your address information is still not filled. Please, log in to your account and fill all the fields under your location information.

Please let us know if the issue persists after this and our team will assist you further.

Thank you.

~ Bojan
Upwork
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