Please help me how to update my profile photo. I would like to change it, but everytime I do so, it pops up an error "Sorry, something went wrong. We were unable to upload your image."
I didnt adjust any of the green highlighted lines, and I am uploading a jpeg file.
Thank you in advance for the help
Solved! Go to Solution.
If you're getting the same message as the OP, please clear your cache and cookies and try using a different browser. I checked and was able to upload a photo while using your account.
Can you please check if the image you're trying to upload is in .jpg, .jpeg, .gif, .png format and at least 250px by 250px? Also, make sure that it's a clear photo of yourself, not a long shot and your face is clearly visible. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.