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ma_mergen
Community Member

Cannot withdraw my earnings to my active paypal

Every Time I'm trying to get money to my PayPal or another payment method the summ with the fee is refounded. 

When I click on "Get payed" -> "Get payed now" It shows a success message that everything is ok and payment was processed successfuly.

After a min I get a notification that "My payment could not be processed".

Please help me to understant how and why this happens, and how can I fix this?

1 REPLY 1
PradeepH
Moderator
Moderator

Hello Mergen,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep H.

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