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5041f5d2
Community Member

Cant Login, Lost my Phone

Hi, I lost my phone last week, so when I try sign in, Upwork asks me for a phone verification, and there's no way to access my account. I had to create this account just to be able to post this on support forum. Please, can someone help.

7 REPLIES 7
g_vasilevski
Retired Team Member
Retired Team Member

Hi Chetan,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your original account. Thank you.

~ Goran
Upwork

Hello Goran,

 

Same happend to me, lost my phone recently. And if I try to update my number it needs to put the code sent to my phone number.

 

Hi Sujash,

 

We'll have one of our team members reach out to you directly via a support ticket to assist you further with this.

 

Thank you.

~ Aleksandar
Upwork

Hi,

 

I am also having the same issue. I lost my phone that is connected to my Upwork account. I am trying to access my account and there's no other way to get the verification code fo me to go through. Please help...

Hi Joy,

 

I've escalated your concern to our team. One of our team members will reach out and assist you directly via a support ticket. 

~ Joanne
Upwork
filip_knezevic
Community Member

In addition, the profile you can't login to can hardly be any worse.


Filip K wrote:

In addition, the profile you can't login to can hardly be any worse.


It's not approved anyway- It's clearly still in the process of being built

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