o what do i do, Do i close this account and wait for the original account to open. Becuase i was unable to log into the old account, or even raise a message in communit
When a ticket is created you will receive an email notification as well, you can access your tickets on this Link. You will be able to provide additional information and share the details about your original account directly there. Our team will assist you further on your ticket, thank you.
Richard M wrote:
They reached out about a chatbot mot reactivating the account
It doesn't matter. Respond to the ticket, tell them to please reactivate the original closed account and close the duplicates.
I have earned 60k usd through upwork so Far. I am trying to earn more.
I am come from a Finance backgrond, I read some articles from Upwork thier aiming to get more High Value Clients, to assist this levels of service were improving.
I have waited over 5 hours for a responce to a ticket, (28235510)
What are Upworks agreed responce times?