I've checked and you do have access to chat support. Please use the Get Help button from the Help Center page, make the appropriate selection, enter all the details, click Next and select this support option.
Upwork told me that I need an identity verification video call with Upwork, but after checking the link provided and clicking on "Chat Now", I get no live chat box on my screen, and after 5 minutes I get the whole 4 Upwork support messages in "MY REQUESTS" section at once.
**Edited for Community Guidelines**
I'm sooooo in need of help.
When I click on get help I get to see all the options except live chat. I clicked get help and the attached screen opened up. Please have a look at the attachment.
I have some urgent queries and I am stuck. I dont see the live chat option. I also posted earlier, but I am still without a solution. Can somebody guide me what I am supposed to do. This is very urgent. I need to talk to the support team through live chat.
Atifa, follow the illustrated directions I posted here: https://community.upwork.com/t5/Clients/Contact-Support/m-p/306642#U306642
In step 3, choose Freelancer instead of Client. Good luck!
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