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Cant log in Error 500(A)

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Active Member
Ruan P Member Since: May 23, 2019
1 of 5

I am getting this error message when I try to log in.

I have cleared my cache and tried from 3 different browsers, New Edge, Chome and Opera.

 

What can I do?

 

We can't complete your request now

Please try again later.
To report this problem, click here.

For availability updates, visit our site status page.

Error 500 (A)
Trace ID: 4db7e69d5a02805c-CPT

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Community Leader
Mateo R. S Member Since: Dec 13, 2018
2 of 5

Oh that happened to a lot of us yesterday, you just wait until it´s over, nothing to do.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 5

Hi Ruan,

 

Sorry for the trouble you're having while trying to log in. I've shared your concern with our customer support team and one of the team members will reach out to you directly via support ticket and assist you further. Thank you!


-Joanne
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Active Member
Rebecca W Member Since: Nov 19, 2019
4 of 5

Hello,

 

I am also getting this error.

 

Becky

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 5

Hi Rebecca,

 

We'll have one of our agents reach out to you directly to assist you with this concern.

 

Thank you for reaching out to us. 


~ Bojan
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