Aug 2, 2020 08:47:20 AM by Claudiu V
I can not enter into my account, says the password is incorrect. I change the password succesfuly and still cant log in, why, can you help me ?
Aug 2, 2020 01:52:05 PM by Joanne P
Hi Claudiu,
Is there an error message when you tried to log in to your account? Could you please try to use a different browser or clear your cache and cookies? If the issue persists, please let us know. Thank you!
Aug 2, 2020 01:59:11 PM by Claudiu V
I have already tried all the above and it tells me that the password is not correct, I have already changed the password twice successfully and it still doesn't work, I will close this account after I log in to the main account.
Aug 2, 2020 04:58:46 PM by Joanne P
Hi Claudiu,
I escalated your concern to our team, and one of our agents will reach out to you to provide further assistance. Thank you.
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