Cant publish portfolio

[#1]

"Sorry, something went wrong. Please try again later." Error message keeps popping up when pressing "publish" button. I can't publish my portfolio.

I have tried to clear my browser's cache and cookies (as suggested in this forum), have made sure the uploaded image matches the requirment, tried another browser, but it still doesn't work.

all the images are below 5 mb.

I see the "add details" session is unchecked when in the preview tab. even though everything is completely filled. Can I get some help?

[#2 · Accepted solution]

Hi Faisal,

Thank you for your message. I am sorry to hear about the trouble while publishing the portfolio. One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you

Pradeep

[#3]

Thank you for the respond

As i write this reply, i have been receiving support in email from Upwork team, that this no longer a problem to me no more.

Thank you

[#4]

Hi Pradeep,

I couldnt publish project, it says "Sorry, something went wrong. Please try again later" 

Could you fix this issue, please?

[#5]

Hi Luiggi,

I couldn't publish project. Whenever I try to publish, it says there is an error " Sorry, something went wrong. Please try again later."

Can you fix this issue, please?

[#6]

Hi Anvar,

Thank you for your message. I am sorry to hear about the trouble while publishing your portfolio items. I'll have one of our customer support agents reach out to you directly and assist you further.

Thank you

Pradeep

[#7]

"Sorry, something went wrong. Please try again later." Error message keeps popping up when pressing "publish" button. I can't publish my portfolio.

I have tried to clear my browser's cache and cookies (as suggested in this forum), have made sure the uploaded image matches the requirment, tried another browser, but it still doesn't work.

I see the "add details" session is unchecked when in the preview tab. even though everything is completely filled. Can I get some help

[#8]

Hi Ali,

Someone from our team will reach out to you via support ticket in order to assist you further.

[#9]

Hi Pradeep, i´m having the same issue with creating a portfolio error

[#10]

Hi Rodrigo,

Someone from our team will reach out to you via support ticket in order to assist you further.

[#11]

Hi, I am also currently having this problem, can I get some assistance please

[#12]

Hi

I am also facing the same issue while uploading my project details, I have tried clearing cookies, history. I have tried different browsers firefox, chrome, edge but none of it works.

can someone please help me with this

Thanks

Rahul

[#13]

Get "Sorry, something went wrong. Please try again later." error message when adding a portfolio

I have tried to clear my browser's cache and cookies (as suggested in this forum), have made sure the uploaded image matches the requirment, tried another browser, but it still doesn't work.

[#14]

Hi Pradeep,

I can't publish the project, it says "Sorry, something went wrong. Please try again later" 

Could you fix my problem, please?

[#15]

Hello Farida,

I'm sorry to learn you are having trouble publishing your portfolio. Could you please try clearing your browser cache and cookies or using a different browser? If the issue persists, could you please share the following information so we can forward it to our team to investigate further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Additional details that may help us/the team investigate your concern better

[#16]

"Sorry, something went wrong. Please try again later." Error message keeps popping up when pressing "publish" button. I can't publish my portfolio.

I have tried to clear my browser's cache and cookies (as suggested in this forum), have made sure the uploaded image matches the requirment, tried another browser, but it still doesn't work.

all the images are below 5 mb.

[#17]

Hi Nomel,

I'm sorry to learn you are having trouble publishing your portfolio. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#18]

*I am reposting from https://community.upwork.com/t5/Freelancers/Cant-publish-portfolio/m-p/992766#M624955

"Sorry, something went wrong. Please try again later." Error message keeps popping up when pressing "publish" button. I can't publish my portfolio.

I have tried to clear my browser's cache and cookies (as suggested in this forum), have made sure the uploaded image matches the requirment, tried another browser, but it still doesn't work.

all the images are below 5 mb.

I see the "add details" session is unchecked when in the preview tab. even though everything is completely filled. Can I get some help?

[#19]

yah

[#20]

It's sorted thanks

[#21]

I have a similar problem but for me the button "Go to preview" just does not display in green. It stays grey even If I fill out all information on the topic. Therefore I can't click it.

[#22]

I have the same issue

[#23]

Hi Philipp,

Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?

• Browser/s used
• Browser version
• Machine’s OS
• Machine’s OS version
• Screengrab of the issue
• Additional details that may help us/the team investigate your concern better

[#24]

Hey Annie. I was not in the right thread. I actually face this issue: 
https://community.upwork.com/t5/Freelancers/quot-go-to-preview-quot-button-dosn-t-work-to-publish-po...

Browser Chrome
Version 116.0.5845.188 
Windows 11 
It ist just that I cannot click "preview" after I filled out all information. No error message. 

[#25]

Hi Philipp,

Thank you for sharing this information. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.