Apr 7, 2023 10:50:32 PM by Ahmed H
why cant i use Live chat ? although im a top rated, anytime i try to use ut regardless of day and time , i end up getting only option to create a ticket, why is that ?
Apr 8, 2023 04:20:26 AM by Annie Jane B
Hi Ahmed,
Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Apr 8, 2023 04:07:14 PM by Ahmed H
Hello, thanks for your reply but it is completely different than the topic in my post , im saying that why every single time i try to reach live chat all over a month isnt available ?