Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Captch Veification

pavelkuet
Ace Contributor
Md.Shahid-Uz-Jaman S Member Since: Aug 25, 2017
1 of 6

Every time I try to log into my account, Upwork is asking for Captcha verification. Why is this happening? Anyone have any idea? 

I cant log into my account from the Android app.It says "connection error" But I have a good connection and other apps are working.

dataextract
Community Guru
Ramesh K Member Since: Oct 25, 2015
2 of 6
Is that the latest version of the app?

Try uninstalling and reinstall the program.

Captcha verification in the app or in the system?
pavelkuet
Ace Contributor
Md.Shahid-Uz-Jaman S Member Since: Aug 25, 2017
3 of 6

I just did but still, the problem exists. And the captcha verification occurs when I try to log in from chrome on my pc

dataextract
Community Guru
Ramesh K Member Since: Oct 25, 2015
4 of 6
Try disabling the chrome extensions if any.

Try clearing the cache and login again.

If still the problem occurs, contact the CS.
cylver1z
Community Guru
Ryan C Member Since: Feb 3, 2017
5 of 6

Hello Md,

 

We have escalated your concern. One of our representatives will reach out to you shortly.


Untitled
allenwatson23
Community Leader
Allen W Member Since: Oct 7, 2017
6 of 6

I've heard of people running into this problem if they are running any onion programs. Because their IP address is getting routed so many places, the system wants to ensure they are real and not a bot.

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS