Card Issue

[batistil_crystal]

I purchased connects but it fails and its still deducted in my card. what should i do

[AleksandarD]

Hi Crystal,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[batistil_crystal]

How will i know about the ticket? 

[AleksandarD]

Hi Crystal,

Thanks for following up. You will receive a notification in your email. I checked your account and it seems that our team already reached out to you on this support ticket.

Thank you.

[batistil_crystal]

Thank you sir