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e9ce2f4b
Community Member

Card Number instead of Acct Number

I entered the Card number instead of my acct number I clicked the Get Paid Button few hours ago... how to get back my balance here in upwork?

1 REPLY 1
812dd08c
Moderator
Moderator

Hi Rey-Mark,

 

Thank you for your message. I have checked the transaction you're referring to and it's been successful on our end. Please note that once a payment has been processed it can no longer be intercepted. If there's an issue with your payment method, the funds will automatically be returned back to your Upwork account.

 

~ Arjay
Upwork
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