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renzdgzmn
Community Member

Card number instead of account number

I entered my card number instead of my account number and request for a withdrawal last January 28. I saw many articles here in the community that it will reflect back on my funds in upwork after a week or two, but it's been more than a month in my case. Can I request for someone to trace it? Thank you so much.

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Renz Christian,

 

I'm sorry to hear about that. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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