Case update?

[ctilke]

Hello,

I'm hoping to get an update on my case (28768784) as so far I have just been sent an automated response and form to fill in which  does not answer my question.

I've included all of the relevant information and supporting documents in my case notes. Please let me know if there is anything I can do to help.

Many thanks,

Catherine

[g_vasilevski]

Hi Catherine, 

Please follow the instructions shared with you on the ticket you`re referring to (number 28768784). If you need further help, feel free to follow up on your ticket and our team will assist you further. Thank you.

[ctilke]

Catherine Tilke
18:34 (9 minutes ago)


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[BojanS]

Hi Catherine,

You should be able to access the ticket directly here. Once our team has more information about the issue you're experiencing, our agent will assist you accordingly.

Thank you.