Hi upwork! I have created my upwork account to start working as a freelancer in translations. A couple of weeks ago I uploaded my CAE certificate for verification, but nothing has happened yet. I understand that given the current worldwide situation it may take more time to verify the documents that originally stablished, so I would please like to know when (approximately) my certificates could be verified. Or if there is something wrong with them.
I apologize for the delay in receiving an update, Arturo.
I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.
Thank you for your patience.
Hi Bojan, I apologize for not thanking you before.
It's been quite some time and my CAE certificate is still pending verification in my profile... any updates? Before I start working at upwork I want to have everything in place so that my potential clients see that I am more than capable of fulfilling their expectations. Hence, the need of verifying the certificate.
Thank you so much for your help.
I checked this for you and our team has updated you with additional instruction about the certificate you are referring to, please check your ticket on this link for more information and follow the guidelines our agent shared in order to finish your certification verification process. Meantime, you can use your portfolio or overview to add certificate you have provided there is no contact information in it. You can find more tips, instructions, and related policies in this help article.