Certifications still haven't been approved

[aquinozm]

Hi there,

It's been almost 2 weeks and the certifications I have uploaded still haven't been approved. Does it normally take this long to process? Whom can I contact directly about this? 

Thank you for your help in advance!

[AleksandarD]

Hi Zennia,

I shared your concern with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further.

Thank you.