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oviankur3
Community Member

Change Payoneer account

I want to remove my recent payoneer account and add another account to my payment method . How to do that ?

ACCEPTED SOLUTION

Hi Avijit,

 

One of our team members will reach out to you and assist you further, thank you!

~ Bojan
Upwork

View solution in original post

18 REPLIES 18
kochubei_valeria
Community Member

Hi Avijit,

 

In order to do that, you'll need to contact Payoneer support and have them unlink the existing account from Upwork. Then it could be removed and a new account could be added.

 

Thanks!

~ Valeria
Upwork

Yes I have unlinked the payoneer. But it still showing in my account. How can I change that ?

Hi Avijit,

Please be advised that if you have a new or different account that you want to load Upwork funds to, you would need to contact Payoneer support first to request Payoneer to disassociate your old Payoneer account with Upwork so upwork can delete it from their end. Upwork account to Payoneer account association is handled at Payoneer's end. Without the confirmation of Payoneer, Upwork cannot change or delete your old account.

Hope now it's clear.

Thanks.

Md.

I have disconnected payoneer from my upwork account by their online chat service. and now I want to add another payoneer account. But in ,y upwork account there is no option to add another one. What to do ?

aocumen
Community Manager
Community Manager

Hi Avijit, 


The Customer Support Team will have to remove your Payoneer account from your Payment Methods before you can add a new Payoneer account. I'll ask the Customer Support Team to reach out to you so that they can assist you.


~ Avery
Upwork

Avijit,

 

Our support team will update you shortly about changes in your payment method.

Thanks!

~ Valeria
Upwork

Dear, I have unlinked upwork from payoneer. Upwork has disabled my payment system. But there is no option to add payoneer account.

Hi Avijit,

 

One of our team members will reach out to you and assist you further, thank you!

~ Bojan
Upwork

I want to remove my recent payoneer account and add another account to my payment method . How to do that ?

Hi Fakrul,

 

Please contact Payoneer customer support to disconnect your old Payoneer card from Upwork. Once this is completed, contact our Customer support and our team will assist you further with adding your new Payoneer account. For instructions on adding a Payoneer account, click here.

 

Thank you!

~ Bojan
Upwork

Please, may I also get a customer representation reach out to me? I also want to change my Payoneer account, and I've already reached out to Payoneer and have them disconnect it from Upwork. Now, I just need to delete it from Upwork.

 

Thank you.

Hi Chinemerem Andrew,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
Upwork

Thanks it works

payoneer has been disclosed my account with upwork but still show payoneer old account on my upwork.

 

Thanks

 

Faraz

Hi Faraz, 


I have shared your concern with the Customer Support Team and they will reach out to you to assist you further with removing your Payoneer account from your payment methods. 


~ Avery
Upwork
siid189
Community Member

I also want to change my payoneer account

g_vasilevski
Retired Team Member
Retired Team Member

Hi Sidra,

 

Please follow the instructions Bojan shared in his post above on how to change your Payoneer account. Thank you.

~ Goran
Upwork

I m not able to contact team, I came back to these type of post every time I click on support team link
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