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Change Profile Name

cf823cfe
Active Member
Samuel Ken A Member Since: Mar 10, 2021
11 of 16

Hey there Goran,

You guys did a fantastic job. Thanks for fixing it!

Sam

ayansh735
Active Member
Mutashim A Member Since: Feb 3, 2021
12 of 16

 

Hi,

I have the same problem as 

How do I change this?
Thanks
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
13 of 16

Hi Mutashim,

 

To update your name please go to Settings > Contact Info. Once you`ve updated your name our team will review your name change request and will reach out to you with the results. Thank you.


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ayansh735
Active Member
Mutashim A Member Since: Feb 3, 2021
14 of 16

I have changed my name and your team approves but it is not showing in my profile.

ayansh735
Active Member
Mutashim A Member Since: Feb 3, 2021
15 of 16

I mean public view.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
16 of 16

Hi Mutashim,

 

I checked your account and can confirm that your new name is listed on your profile. Please keep in mind that by design only your first name and the first letter of your last name are visible to clients who are not communicating with you. 
Once you start communicating with a client, your client will be able to view your full name as well. Thank you.


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