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Change amount of payment to reduce service fee

phachsasi
Active Member
Phachsasi K Member Since: Feb 6, 2018
1 of 4
Hi,
So I’m recently working on a project of 500$ with milestone option. However, since I’m able to complete more tasks in given time. My client decided to pay more than 500$+
I have come across Upwork service fee policy saying that the payment above 500.01$ will be 10% instead of 20%.
Therefore, I would like to ask for suggestion that how can my client or myself make change on Upwork/do anything to make this happen. (10% fee only)

Thank you very much!
phachsasi
Active Member
Phachsasi K Member Since: Feb 6, 2018
2 of 4
Sorry* i meant “ the service fee for the payment above 500.01$ will be 10% instead of 20%” 🙏
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
BEST ANSWER
3 of 4

wrote:
Sorry* i meant “ the service fee for the payment above 500.01$ will be 10% instead of 20%” 🙏

Yes, once you reach $500, the fee will drop to 10% for all work with that client (regardless of the contract) - But only on the amount in excess of $500, NOT on the initial $500.

 

So if the client ends up paying you $800, you'll pay $130 in fees. $100 (20%) on the initial $500, then $30 (10%) on the remaining $300.

 

Therefore, I would like to ask for suggestion that how can my client or myself make change on Upwork/do anything to make this happen. (10% fee only)

You don't have to "do" anything, neither does your client. It is automatic. As soon as the money your client pays you crosses the $500 line, the fee reduces for all money paid in excess of $500.

 

It gets reduced only once you've been paid $500 at 20%. The initial $500 are always at 20% (except for Enterprise clients)

View solution in original post

phachsasi
Active Member
Phachsasi K Member Since: Feb 6, 2018
4 of 4
Thank you very much for the quick reply and clear explanation. Much appreciated 🙏🙏🙏
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