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Change email without the confirmation from old email?

Active Member
Phuc T Member Since: Oct 17, 2015
1 of 6

Dear Support team,

 

I want to share my Upwork account with my friend.

And he can change the email address and profile information  without my confirmation. That means I will lose account if the password was hacked. It's very drangerous...

 

Can you exlpain how can I protect my account ?

 

Harry,

Best regards,

Community Guru
Katrina B Member Since: Jan 9, 2011
2 of 6

You can't share your account with your friend. It will get you banned. 

"Fairness is giving all people the treatment they earn and deserve. It doesn't mean treating everyone alike-Coach John Wooden"
Active Member
Phuc T Member Since: Oct 17, 2015
3 of 6

Yes, I know. My friend never gets my account.
In case my password was hacked, I think I will lose the account Smiley Sad
I'm worrying about that Smiley Sad

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
4 of 6

Hi Phuc,

 

As Katrina pointed out, you mustn't share your account log in information, password and security question with anybody. You are the only person who can log in and access your account. Please, check out this posts and resources for more information:

Protecting Against Malware

Trust & Safety FAQ

Resources to Help Keep Your Information Safe

Upwork ToS

~ Valeria
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Active Member
Ichechieck N Member Since: Mar 13, 2019
5 of 6

Please can you help?

My account was hacked and email changed without giving me the prompt to confirm from my email.

How do I recover my account?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 6

Hi Ichechieck,

 

Could you please click on my name and send me a PM with more information about your concern. I'll check that and assist you accordingly.

 

Thank you.

~ Bojan
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