Dec 1, 2020 10:12:52 PM by Shyamal L
Can I change my name and bank account number (With my after marriage surname)? What should I do now?
Dec 1, 2020 11:30:41 PM by Joanne P
Hi Shyamal,
If you need to update your name on file, you can request a name change. To change your name, please go to Settings › Contact Info to edit your name. As for adding another payment method, please follow these steps:
For security reasons, your new payment method will become active in three calendar days.
Dec 3, 2020 02:22:58 AM by Shyamal L
Hi Joanne,
Thank you for reaching out.
Actually, My question is: I want to change my SURNAME after my marriage. Currently, on Upwork, it is my before marriage surname is DESHMUKH and I want to change to Lilhare. Also, I want to change my bank account number because according to Upwork policy Bank account name should match with the freelancer's name. So basically I want to change both (my surname and bank account). Could you please help me?
Thank you.
Dec 3, 2020 02:28:27 AM by Goran V
Hi Shyamal,
To update your name please go to Settings > Contact Info > and update your name. It can take up to 3 days for your name request to be reviewed.
You can also remove your current payment and add your new one at any time. Thank you.
Dec 3, 2020 02:30:55 AM by Shyamal L
Hi Goran,
Thank you so much for your reply.
Do I need to upload any documents at that time?
Thank you.
Dec 3, 2020 02:32:22 AM by Goran V
Hi Shyamal,
If any additional information or documents are needed, our team will reach out to you directly via ticket with detailed instructions. Thank you.
Dec 3, 2020 02:35:11 AM by Shyamal L
Hi Goran,
Great!! Is it complicated for my payment method? According to Upwork policy, Bank Account Name should match with Freelancer's name.
Dec 3, 2020 02:42:35 AM by Goran V
Hi Shyamal,
If you`re experiencing any problems with your payment method after your name is updated, feel free to follow up here so that I can assist you further. Thank you.
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