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Change name in my profile

herasimenka_yau
Active Member
Alex B Member Since: Apr 10, 2020
1 of 6

Hi!
I've changed my name to Alex Baryshnikov in the settings. But I still see name Yau H in my profile https://www.upwork.com/freelancers/~013afcfe0526c96907. Could you help please?

BR,
Alex

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 6

Hi Alex,

 

Please clear your cache and cookies and login again. I checked your profile from my end and your name was showing as Alex. Thank you.

~ Goran
Upwork
herasimenka_yau
Active Member
Alex B Member Since: Apr 10, 2020
3 of 6

Goran,

Thanks for your advice.

I've done all this points (clear my cache and cookies and login again).

But nothing's changed. Look at my screenshot please.

 

BR

Alex

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 6

Hi Alex,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your profile name Thank you.

~ Goran
Upwork
herasimenka_yau
Active Member
Alex B Member Since: Apr 10, 2020
5 of 6

Thanks! I'll be waiting

herasimenka_yau
Active Member
Alex B Member Since: Apr 10, 2020
6 of 6

Thanks, Goran! 

Everything worked out.

Have a great day!

 

BR,

Alex

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