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jihan-lilas
Community Member

Change name request rejected

Hello,

I'm new at Upwork and I've created a profile with my prefered name and not my real one, now that I understand how Upwork works I would like to put my legal name but my request was rejected.

Anyone can help me to solve this issue?

 

Thank you in advance and good weekend to all.

Regards

 

ACCEPTED SOLUTION

Hi Jihan,

 

Our team will resend your ticket shortly and assist you further, you can access your tickets on this Link. Thank you.

~ Goran
Upwork

View solution in original post

6 REPLIES 6
i3creators
Community Member

Please go to contact support and mail them they will change it with in few hours manually, i did yesterday.

Hello,

 

I don't see where I can email the support team, wherever I search for support I'm redirected to the community.

Can you please give me more details?

Thanks in advance

g_vasilevski
Retired Team Member
Retired Team Member

Hi Jihan,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your name change request. Thank you.

~ Goran
Upwork

Hi Goran,

Thank you for your response.

Till now I haven't received anything and the problem is still the same, have I missed something?

Thank you in advance for your support.

Regards

Hi Jihan,

 

Our team will resend your ticket shortly and assist you further, you can access your tickets on this Link. Thank you.

~ Goran
Upwork

Thank you Goran, my issue is finally solved.

Regards

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