Oct 18, 2019 04:20:20 AM by Jalila M
Hello,
I'm new at Upwork and I've created a profile with my prefered name and not my real one, now that I understand how Upwork works I would like to put my legal name but my request was rejected.
Anyone can help me to solve this issue?
Thank you in advance and good weekend to all.
Regards
Solved! Go to Solution.
Oct 18, 2019 04:30:21 AM by SANTHOSH B
Please go to contact support and mail them they will change it with in few hours manually, i did yesterday.
Oct 22, 2019 01:14:13 AM by Jalila M
Hello,
I don't see where I can email the support team, wherever I search for support I'm redirected to the community.
Can you please give me more details?
Thanks in advance
Oct 18, 2019 04:31:06 AM Edited Oct 20, 2019 11:01:36 PM by Goran V
Hi Jihan,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your name change request. Thank you.
Oct 22, 2019 01:15:27 AM by Jalila M
Hi Goran,
Thank you for your response.
Till now I haven't received anything and the problem is still the same, have I missed something?
Thank you in advance for your support.
Regards