Sep 30, 2019 10:34:09 AM by Brett A
I signed up with my middle name, but I need to change it to my first name to match my bank account. It said I need to wait 48 hours for review but then I got an email saying my payment method was declined due to beneficiary mismatch. Is my name change still in review?
Do I need to upload my id, and if so, how?
Sep 30, 2019 11:27:04 AM by Bojan S
Hi Brett,
I checked this for you and your name change request is still under the review. Kindly, allow time for this process to be completed and try re-adding your payment method once your name change request gets approved.
Thank you for your patience.