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Change name

1ff0072a
Active Member
P S Member Since: Jan 22, 2021
1 of 6

How can I change the profile's name? Name was taking from my google account in auto mode and this not correct.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 6

Hi P S,

 

You should be able to change your name by going to Settings > Contact Info. You can learn more about editing your account information here.

 

Thanks!

~Andrea
Upwork
1ff0072a
Active Member
P S Member Since: Jan 22, 2021
3 of 6
Change name page is not available for me. Error 404
By second link "here" and press "Contact info" is opening the 404 error
(page not found)
Screenshot:

https://c2n.me/4aF9lOm
https://c2n.me/4aF9k5X
https://c2n.me/4aF9odp

I need next name data for set: Sergei Popov

Make this, please.
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
4 of 6

Hi Sergei,

 

Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

 

Thanks!

~Andrea
Upwork
1ff0072a
Active Member
P S Member Since: Jan 22, 2021
5 of 6
I was using firefox browser and the problem is the same as in chrome.

Changing the browser did not help.

I did not clear the cache in chrome, since I need a cache in chrome for
other tasks, it will be inconvenient to restore, but if this is the only
option, then you will have to do what you should inform me about in
addition.

I cleared the cache in firefox - it didn't help.
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
6 of 6

Hi Sergei,

 

Someone from our team will reach out to you via support ticket in order to assist you further. You can access your ticket here.

 

Thanks!

~Andrea
Upwork
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