Hi there. I am having issues changing from my nick to ny real name. I usually get this message in my mail everytime I try to change my name. 1. We don't allow a last initial in place of a full last name 2. We don't allow a business name as an account holder 3. There's already an ID verification on file for the listed name
Please help me to solve this issue as soon as possible.
So, you're saying that your name is Jhay, but your nickname is Adebola, and somehow you verified your identidy as Adebola even though your legal name is Jhay? What documents did you provide for ID verification?