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73776edb
Community Member

Change registered e-mail

Hi. I had an account but I've closed it by mistake. So I had to open a new account but I need it linked to the e-mail address registered to the closed account. When I try to change the e-mail addres it points that the e-mail is already in use. How can I use the e-mail of the closed account? Please, help me.

3 REPLIES 3
PradeepH
Moderator
Moderator

Hi Juan,

 

Thank you for your message. You cannot use the same email address linked to the closed account. Instead, we can help you restore the closed account and close this active account for you. Let us know how you like to proceed,

 

Thank you,

Pradeep

Upwork

Hi Pradeep,

 

I'd like the closed account to be restored, thank you!

Hi Juan,

 

Can you please send me a PM with the registered email address of the account in question? I'll be happy to assist you further.

~ Luiggi
Upwork
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