Nov 27, 2021 07:18:02 AM by Slim M
Hello, I tried to create an account but it froze, loading for too long. When I tried to re-create an account, it said that the e-mail was used, then I created this account with another e-mail. Then I tried to change this account's email adress but It didn't work, it's buged. It says "Already in use"
I want to change this account's e-mail adress to the one that bugged, I can't do anything. Maybe an admin whitelist or reset ?
Does anyone know something about this ? Thanks
Solved! Go to Solution.
Nov 27, 2021 08:31:35 AM by Luiggi R
Hi Slim,
I'm sorry to hear you're experiencing this. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Nov 27, 2021 08:17:02 AM by Slim M
Hey,
Any admin please ? I waited and It's still bugged, can't change my account's email adress.
Nov 27, 2021 08:31:35 AM by Luiggi R
Hi Slim,
I'm sorry to hear you're experiencing this. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.