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Changing accounts over



We want to change accounts owners and we were told to set up a new account, then go to the old account and login and add ourselves as 'admin' of that account then add the bank details.

Where we got stuck is we lost all the history - the messages section doesn't seem to have been transferred across.


Does anyone have any advice!? 

Community Manager
Community Manager

Hi Heather, 

It looks like a member of the Customer Support Team is already assisting you with your issue. I'll follow up your question with the team so that they can get back to you on the same ticket thread with more information. 

~ Avery
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