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cannycat
Community Member

Changing feedback score to client, as a freelancer?

Hi, anyone know if it's possible as a freelancer to amend a score for a client (upwards, not downwards). I can see how it's possible for a client to amend a freelancer's score, but not the other way around. I've had no success searching the community and am unable to contact Upwork customer support (clicking on the icon does nothing). 

 

Thanks in advance. 

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Paula,

 

You will need to request from your client to enable the option to change feedback. You can have your client refer to this help article for more information.

~ Joanne
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