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Ubz's avatar
Ubz R Community Member

Changing my Name but can't apply the changes cause password is requested (Logged in via Apple ID)

Hi,

 

I am new to upwork and I have set up my name as my preferred name. Haven't seen this issue coming until I encountered setting up my payment method.

 

I tried to change my name via Settings -> Contact Info. But when I tried to update, it is asking me for a password. But I didn't setup a password, I used my apple id to register. Please help.

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Harry's avatar
Harry P Community Member


 wrote:

Hi,

 

I am new to upwork and I have set up my name as my preferred name. Haven't seen this issue coming until I encountered setting up my payment method.

 

I tried to change my name via Settings -> Contact Info. But when I tried to update, it is asking me for a password. But I didn't setup a password, I used my apple id to register. Please help. 


To change your name on Upwork when logged in via Apple ID, you need to reset or set a password first. Go to the Upwork login page, select "Forgot Password," and follow the instructions to set up a password. **Edited for Community Guidelines**

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2 REPLIES 2
Harry's avatar
Harry P Community Member


 wrote:

Hi,

 

I am new to upwork and I have set up my name as my preferred name. Haven't seen this issue coming until I encountered setting up my payment method.

 

I tried to change my name via Settings -> Contact Info. But when I tried to update, it is asking me for a password. But I didn't setup a password, I used my apple id to register. Please help. 


To change your name on Upwork when logged in via Apple ID, you need to reset or set a password first. Go to the Upwork login page, select "Forgot Password," and follow the instructions to set up a password. **Edited for Community Guidelines**

Shimwamana's avatar
Shimwamana S Community Member

go and make research on youtube please