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Adekunle's avatar
Adekunle Q Community Member

Changing of name

Hey!
I have a problem that does not let me sleep, the fact is that I have change my name but it is not happening on the main page but I can find it in profile setting. The main problem is that they have ask me to verify my account which my name have not yet change on my profile am confused.  I contacted support they said that I need to change it in the settings and it will be confirmed within 48 hours, but nothing happened till now.
Thank you.

1 REPLY 1
Nikola's avatar
Nikola S Retiring Moderator

Hi Adekunle,

 

Thank you for reaching out to us. I checked but I could not replicate the issue you experience. Could you please clear your cache and cookies or log in with another browser to check if the issue persists?

If you still experience the same issue please share the screenshot from your end so that we can check and assist you accordingly. 

 

Edited to add: 

 

Please note that your profile must represent you as an individual and that all the information in your profile including your profile photo needs to be accurate, truthful, and verifiable.

 

~ Nikola