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d475d475
Community Member

Changing the country code to set up my profile

Hello, 

 

I am trying to complete setting up my Upwork profile but I am having issues with entering my phone number as I can't change the area code from USA to UK, because the box is greyed out. 

 

I have tried adding in an SMS 2FA and adding in my bank information but it still won't work and I feel like I'm going around in circles. 

 

Can anyone help?

4 REPLIES 4
PradeepH
Moderator
Moderator

Hi Megan,

 

Could you please try switching the country to a different country, and switch it back to the United Kingdom? 

 

- Pradeep

Upwork
d475d475
Community Member

Hi Pradeep, 

Which section are you referring to changing? 

This is what I can see on the final page:

Screenshot 2024-08-05 at 13.50.36.png

Hi Megan, 

 

The first drop-down that says "Country" is the one Pradeep's referring to. Does it help if you change it from the UK to a different country and then back? 

~ Luiggi
Upwork
d475d475
Community Member

Oh my gosh as if that worked 😅 I was not expecting it to be that simple! Thank you 🙏 

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