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fouzia_l
Community Member

Charged Twice for Membership

I upgraded to a ''Freelancer Plus'' membership on June 1st and I was charged 21.18 CAD$ on that day. However, I was charged the same amount again the next day on June 2nd. Can support please contact me so that we can arrange for a refund since I was charged twice for the same membership ? 

 

Thank you,

 

Fouzia L. 

Freelancer.

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Fouzia,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
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