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Chat Upload Bug

Active Member
William F Member Since: May 13, 2015
1 of 6

Anyone else having problems uploading items into chat? I contacted support but just wanted to see if anyone had problems with uploading (yesterday posted about a bug that completely errored me out of chat and wouldn't let me see it) I can see people I'm chatting with and send messages, but uploading gives me an error, no matter what I upload. Picture included

Active Member
Ali M Member Since: Aug 1, 2015
2 of 6

Yeah.  This is a tempremental issue that I've been having too for about a fortnight now, on and off.  Every hour or so, if I catch it at the right time, I can suddenly upload, but right now I've got a massive job to send and I can't because it just keeps throwing me the error.

Community Guru
Natacha R Member Since: Aug 2, 2010
3 of 6

Too many issues with the new message system.


Use the old one

Active Member
Miriam J Member Since: Aug 1, 2015
4 of 6

Yes, I was having the same problem today. Very frustrating. I was able to switch back to the old format as Natasha R suggested and everything uploaded just fine after that.

Community Leader
Aaron H Member Since: Jul 28, 2015
5 of 6

Yep, same here. If I was doing something time-critical this would suck.

Valeria K Moderator Member Since: Mar 6, 2014
6 of 6

Hi All,


I have followed up with our engineers about this issue and they are looking into it. Are any of you still see the error when uploading files?


We apologize for the inconvenience the problem may have caused you.

~ Valeria