@Lanie M wrote:
Hi Igor,
You may find the chat and phone number on the Help & Support Page of your account. Click on the "?" icon on the Upper right>Get Help button.
We still continue to send notification if your application is declined. One of our team will contact you directly to further assist you with your notification issues.
It would be helpful to note that clients don't have to and usually don't bother to "decline" a freelancer's proposal, triggering an email. If they hire someone else and close the job, or hire someone and let the job expire, or don't hire anyone at all and let the job expire, no email or other notification is generated. The only options under a freelancer's notification settings are if a job is canceled (not expired or closed) or a proposal is specifically rejected (not ignored).
The only way to track what happens to all of your proposals is on the "Archived' tab of the "Proposals" page found under "Find Work." There you can see what jobs expired, which were closed, etc, and see the original job posts with hiring/interviewing information. If the client hired someone and the job isn't private, that contract will be listed under the client's "Work History and Feedback" at the bottom of the page.
That said, most freelancers "fire and forget" proposals - a better use of one's time to move on to the next thing once the ball is in the client's court.
