Hello! I would like to talk with an assitance. I need you check my payment method if is working or not, I'm afraid to transfer my money without this information. I was waiting 3 days to connect my bank account (Bancolombia) and I don't know if it connected succesful. Thank you!
I checked your account, and it looks like you have already added a payment method on file. You can check this by logging in to your account and going here. You can also check when your funds will be available for you to withdraw by going to your Reports> Transaction History. Thank you.
Hello again. Today I added a new payment method using my PayPal business account. But upwork saying to me: "Your payment method has been deactivated because the beneficiary name on your payment method does not match the name on your Upwork account.
I checked your account, and it looks like our team is already assisting you directly via a support ticket regarding this issue. Please feel free to post any questions you have on the ticket. Our team will be happy to assist you further. Thank you.
I have followed up with the team that's handling your case, and they will update you directly via a support ticket. We thank you for your continued patience. Thank you.
Thank you. Today Upwork said me that my payment method was failed. I need somebody of your team to help me disconnect Payoneer (my personal account), and connect it back to my company account (I am the owner of account and company). Thanks
I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.
Thank you for your patience.
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