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Clear and valid passport rejected and hold placed on my account

bwheeler96
Active Member
Brian W Member Since: Nov 12, 2019
1 of 2

I uploaded a clear image of my valid U.S. passport and had a hold placed on my account. Probably because my passport features my middle name, and my upwork profile did not have a field to input my middle name.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Hi Brian,

 

I`m sorry about the inconvenience this had caused you. 
One of our team members will reach out to you via ticket and assist you further with your verification. Thank you.

~ Goran
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