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lavinagidwani21
Community Member

Client Account suspended

Hello Team, 

 

Can you please check my client's account when it will start again? 

Because of that, my contract is on hold and I am not able to work on any tasks given by the client. 

 

This is contract id: 27676860

Please have a look and let me know asap. 

 

Thanks and Regards, 

 **Edited for Community Guidelines**

2 REPLIES 2
LuiggiR
Moderator
Moderator

Hi Lavina,

 

If your contract is paused it means that there's a problem with your client's account that they need to resolve. Please note that you should stop working on the contract and get in touch with your client to know when you can resume working with them. You can advise your client to reach out to us directly if they need assistance. 

 

Thank you,

~ Luiggi
Upwork
petra_r
Community Member


Lavina G wrote:

Can you please check my client's account when it will start again? 


It will start again after your client fixes their problem with Upwork. This could be today or never. This is nothing you can get involved in and Upwork won't talk to you about the client's account because of privacy reasons.

 

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