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ahonestone
Member

Client Activates Milestone lower than the agreed - What to do?

Hi amazing people.

 

I have done a project of 18,850 to a customer. The price would be $377 total. 

 

The client created a milestone only $40. 

 

To help the customer, I have done all the job and delivered to him. 

 

But until present moment, no changes neither any payment. 

 

What do you think or do if it happened to you?

7 REPLIES 7
petra_r
Member


Rodrigo S wrote

The client created a milestone only $40. 

 

To help the customer, I have done all the job and delivered to him. 

 


If a client funds $ 40 worth of work, I submit $ 40 worth of work.

Because if the client vanishes, I will be paid for $ 40 worth of ork only...

 


Rodrigo S wrote:

I have done a project of 18,850 to a customer. 

18,850 of what?

Oh, excuse me. 18.850 word of SEO optimized content in Brazilian Portuguese. 


Rodrigo S wrote:

Oh, excuse me. 18.850 word of SEO optimized content in Brazilian Portuguese. 


If the client only funded $ 40, that's all you get unless the client comes back and pays the rest.

re: "What do you think or do if it happened to you?"


What would I do?

 

$40 is $40.

 

If I worked on a $40 milestone, then I would say thank you for the $40 payment and that would be the end of it.

 

Click the submit button. Get paid, and that will be the end of it.

 

 

petra_r
Member

If you haven't already properly submitted the milestone (using the "submit for payment" function) feel free to submit a request for $ 37 by editing the amount you request. If the client approves that, the $ 40 will be released and the client's payment method charged for the remaining money.

 

If the client does nothing, you get paid $ 40 after 14 days.

Oh yes. 

 

I have resent the milestone with the right price $559.00, because I have done more 9,100 words in a second project. Then, the total are 27,950 words. 

 

Since yesterday, no answer from the client. 

 

But, really, I hope I have learned the lesson. 

 

Thank you 🙂 

Rodrigo:
I appreciate the fact that you have a positive attitude and you are willing to learn.

 

If it makes you feel any better, this is a very common mistake that new freelancers make. But typically they only make this mistake once.

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