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Client Can't Close Contract

Community Guru
Jean S Member Since: Oct 22, 2007
1 of 2

After literally begging a client to leave feedback a month ago I finally got this today. I seriously wonder if he even received my earlier messages as this suddenly came out of the blue today. Message went like this:

 

Client:    Closing the job

 

Client:   I'm sorry to hear you are punishing for not closing the job.  But there is no easy way to do it and I don't want to spend time finding the way

Client:  Closing the contract

my upwork system (what I see in my computer) has no action called "close contract" or similar
Neither has an action to qualify your job
Regards

 

--------

 

Me: Throws hands up in frustration.

 

Now I'll be punished on my job success score thanks to this. I doubt the client got my original messages and bet that today he suddenly got all of them and started answering.

 

Oh and BTW he is a software engineer and can't figure out your system.

Community Guru
Suzanne N Member Since: Aug 15, 2012
2 of 2

Jean,


Send him a screenshot of how to close it.

 

Capture.JPG

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