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clare672
Community Member

Client Paid March 1 But $ Still Not Available

My client paid me at 11 PM Sunday night March 1 but when I go to "Get Paid" to transfer it to my bank account, it's still not there. I need this money urgently and I can't find any way to chat with a live person. Can someone advise me on how I can speed up this payment? Thank you. -- Clare Higgins

2 REPLIES 2
petra_r
Community Member


Clare H wrote:

My client paid me at 11 PM Sunday night March 1 but when I go to "Get Paid" to transfer it to my bank account, it's still not there. I need this money urgently and I can't find any way to chat with a live person. Can someone advise me on how I can speed up this payment? Thank you. -- Clare Higgins


All payments on Upwork have a 5 day security period.  You do not need to chat with anyone, you can find all the information you could possibly need on your Reports Overview page, and the date when the funds will become available on your pending tab, in the left hand column. (for fixed rate contracts)

 

Hourly contracts are paid according to the weekly payment cycle 

 

BillingCycle

clare672
Community Member

Thank you very much.


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