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Manuel's avatar
Manuel G Community Member

Client Payment was refused

Hello

 

i was working on a project and on the 2nd week I completed the project but the clients payment was put on hold and in the end I completed work without pay. 😲

 

Upwork asked me to contact the client directly and the client said he was a fraud victim and cannot pay. 

how can I avoid this in future engagements?

4 REPLIES 4
Ardha Tan's avatar
Ardha Tan S Community Member

Hi , community member 

 

 im was work a project finish then the client payment  at hold so at the end the client refuse to pay and it`s not client fault , afterall im give up the client and off(message) upwork.

{ATS}
Joanne's avatar
Joanne P Retired Team Member

Hi Ardha Tan,

 

Thanks for reaching out! I'd be happy to assist you with your concerns. I want to confirm if you are having trouble getting paid or if the client is no longer responding to your messages. Could you please share the contract ID of the job you're referring to?

~ Joanne
Upwork
Ardha Tan's avatar
Ardha Tan S Community Member

Hi @Joanne,

the client not respond to my messages and the client offer contract no responding too , this is screenshot proposal detail from the client offer it.

 

**Edited for Community Guidelines**

{ATS}
Pradeep's avatar
Pradeep H Retired Team Member

Hi Ardha,

 

Thank you for sharing additional details. I checked the job post you were referring to and it appears that it's already been taken down because it was in violation of Upwork TOS.


Please check out this course for more tips on staying safe on Upwork and please use the flag option found on each job post or message anytime you’d like to report a violation.

 

- Pradeep