Client Refuses to Pay

[seymakuran]

I have signed a contract and submitted my work; however, the employer refuses to pay and keeps asking for revisions for no reason.

I have sent voice recordings as requested within the contract (90 minutes). Now the employer is asking for additional 30 minutes.They won't reply to my messages, yet they have asked for a second revision without explaining why it is needed.

It's an active contract. How can I get paid?

[spectralua]

Submit milestone again. Do an 3 loops. Ask Upwork to step-in.

[seymakuran]

I'm not sure if I understood. I should wait for them to ask for a 3rd revision and then I'll be able to ask Upwork to step in?

I've been looking for how to dispute. I followed the guideline however the interface doesn't match with the current one. Does anybody know how to dispute?

[spectralua]

Yep. because Upwork will ignore you with first useless changes request. You need to collect at least 3 to prove that client realy doing that. Changes requests is unlimited so client can keep you there forever.

Via support. No Dispute button there.

[seymakuran]

I just found out that they are scammers. Their names sound like april. I have to cyhper it like that so it won't get sensorred. There are many complaints about them in the forum.