Client Says 'Can't Release from Escrow"

[marksudell]

My client says he gets the following message when they try to Pay. Is it something I have to do now? Why can't he Pay?

[BojanS]

Hi Mark,

Could you please advise them to try clearing their cache and cookies or using another browser to check if they're still experiencing the same issue? 

If the issue persists, let us know and we'll have an agent assist them directly.

Thank you.

[marksudell · Accepted solution]

Ok, will do.