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Client Won't Pay Milestone....submitted again after 8 days,,,still nothing after 5 more.

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Edwina C Member Since: Jan 16, 2019
1 of 7

I have an open contract with a client and finished my second milestone almost 2 weeks ago. After 8 days from not hearing from them, I resubmitted the work and still nothing after an additional 5 days. Will the money be released after a certain time? I read 14 days but is that from the first submission or (stupid me) the second?

 

Thanks!

 

Edwina Caito

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Martina P Member Since: Jul 11, 2018
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Edwina C wrote:

I have an open contract with a client and finished my second milestone almost 2 weeks ago. After 8 days from not hearing from them, I resubmitted the work and still nothing after an additional 5 days. Will the money be released after a certain time? I read 14 days but is that from the first submission or (stupid me) the second?

 

Thanks!

 

Edwina Caito


Yes, every submission or re-submissing starts the 14-day clock again. So don't do that. The right way to talk to a client is via chat. But why? I have perfectly nice clients that don't approve milestones and I have to wait 14 days. It would be nice if they approved before, but if they don't, I don't worry about it. 

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Edwina C Member Since: Jan 16, 2019
3 of 7

OKay....I figured as much but was worried that maybe they didn't get the notification. Lesson learned! Thank you!

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Jennifer M Member Since: May 17, 2015
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Resubmitting resets the clock, so you have to wait another 14 days now. When you submit to a milestone, just leave it be unless the client asks for changes. If they disappear, it will auto release in 14 days.

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Edwina C Member Since: Jan 16, 2019
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Well, crud!! LOL! Thank you!

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Will L Member Since: Jul 9, 2015
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This is one reason to set up milestones with the most important/highest value ones early in the project and leave the less important ones for last.

 

If a client wants Milestone 3 completed quickly, they'll have an incentive to pay and release Milestone 1 and Milestone 2 quickly so you can move on. There is no reason for you to begin work on Milestone 3 if either 1 or 2 remains unfunded or still in escrow.

 

If the final Milestone is 5% of the value of the project, you can just submit that work and let the automatic 14-day payout work itself out.

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Edwina C Member Since: Jan 16, 2019
7 of 7

Thank you!

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