Client account is suspended

[#1]

This is the first time i have come across this, I actually applied for this job and days after i wanted to check if the project was offered to someone else but when i checked and i saw that the client account is suspended. Does it mean my connects is wasted...? 

**Edited for Community Guidelines**

[#2 · Accepted solution]

Hi Pema,

Thanks for bringing this to our attention. I've forwarded your report to the relevant team and confirmed that the job post has been removed for violating the Terms of Service. The Connects you used to apply to the job have been returned to you, and you can confirm this by visiting your Connects History page. Please feel free to see this article for more information on how you can stay safe on Upwork.

[#3]

Thanks for all of your help Luiggi. Sorry to see you are retiring. We will miss you and the other retiring, and not present mods.

Thanks,

Best regards.

[#4]

Hello Luiggi Sir,

I am new to freelancing on Upwork and recently started my first job on a 6-month hourly contract. After completing 4 hours of work, my client was suspended. Now, I am unable to work with this client or apply for other jobs. Could you please assist in resolving this issue so I can continue my work as a dedicated freelancer on Upwork? Your help would be greatly appreciated, as I’m eager to establish myself on the platform.

Thank you for your attention to this matter.

[#5]

it sounds great

[#6]

HI,

   I applied for a position SaaS Project using Jira  posted on May 2 2024. In 3-4 hours, I saw that the client was suspended. I did not get any refund of the connects used. Kindly help.

[#7]

Hi Srivatsan,

Thank you for bringing this to our attention. I've forwarded your report to the relevant team and can confirm that the Connects you used to apply have now been returned. You should see them by visiting your Connects History page.  

[#8]

Thnaks Luiggi

[#9]

Hi!
I am having same issue, I applied for job: Meta Data Removal Tool and then recieved a notification that my proposal was declined reason client is suspended. However I have not received my connects (I've boosted my proposal as well). Please help.

[#10]

Similar problem, I just started using upwork and in any job which is listed i wants to apply, it tells me that "you can not use this feature because your client is suspended"

What does that means and this is happening in every job posting. Is it something wrong with my Profile? 

[#11]

Hello Gulam,

Could you please confirm if you are trying to submit a proposal but getting the error message you mentioned? If you come across this message, it means that your client account is restricted and you will not be able to submit a proposal until the client resolves the issue on his account.

[#12]

I am also facing the same issue. I cant submit proposal to any job posts, its shows client account is suspended

[#13]

Hello Upwork Support Team,

I am new to freelancing on Upwork and recently started my first job on a 6-month hourly contract. After completing 4 hours of work, my client was suspended. Now, I am unable to work with this client or apply for other jobs. Could you please assist in resolving this issue so I can continue my work as a dedicated freelancer on Upwork? Your help would be greatly appreciated, as I’m eager to establish myself on the platform.

Thank you for your attention to this matter.