Client approved payment but funds still n hold by upwork

[collabpoint]

Hi there,
Client approved payment but funds still on hold by upwork.
How long does it take before its released for payment?
It has been a while now..

Thanks in Advance

[petra_r]

---

Patrick I wrote:

Client approved payment but funds still on hold by upwork.
How long does it take before its released for payment?

---

5 days as always. If it's more than 5 days, there may be an issue. Were the funds fully funded in escrow?

[collabpoint]

Thaks for the response.
It was released on tbe 4th

[collabpoint]

Would this be an issue?
Can ypu check form your end of its pending and the funds are in?

[petra_r]

---

Patrick I wrote:
Would this be an issue?
Can ypu check form your end of its pending and the funds are in?

---

You can check it. Was the milestone released more than 5 days ago? When you go to Reports > Pending, can you see a date in the left hand column?

[AleksandarD]

Hi Patrick,

I checked and the funds are currently in the 'Pending' tab of your Reports page. This represents the standard security hold period in which funds cannot be withdrawn. Payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. You can also check out this help article for more information.

Thank you.